Business Overview
Business Name: Hotel Shine Couple Rooms Rohini East. Near Rajiv Gandhi Hospital
Owner: Sarwjeet
Location: Delhi, India
Service Area: Rohini, Delhi
Category / Subcategory:
- Hotel
- Lodge
- Inn
Years in Business: Since 2018
About Hotel Shine Couple Rooms Rohini East. Near Rajiv Gandhi Hospital, Delhi
Hotel Shine Couple Friendly is a well-known hotel in Rohini, Delhi, offering quality accommodation to guests with clean rooms, caring staff and a welcoming environment. The hotel is centred on the provision of a comfortable stay experience and surpassing customer expectations. The hotel had already established good local SEO credibility and online presence with more than 500+ Google reviews, and the verification problem happened only after that.
Challenge (Problem Statement)
Hotel Shine Couple Friendly was a well-established GBP with 500 or more reviews. Nevertheless, because Google asked for a re-verification:
• The client tried several times to confirm the profile.
• The GBP becomes inactive.
• There were 500 or more reviews at risk.
• Local online visibility and Google Maps were lost.
This risked the hotel’s reputation and online presence.
Initial Analysis & Findings
We have performed a complete Google Business Profile audit and found:
• Wrong pin on the map
• There can be a discrepancy between the real location and the map positioning.
• NAP (Name, Address, Phone Number) inconsistency.
• Risk of loss of reviews.
The wrong pin of the map was determined as the main reason for failure in verification.
Strategy & Solution Implemented
We implemented a structured Google Business Profile recovery strategy:
• Adjusted the pin position on Google Maps.
• Assured full NAP consistency.
• Upgraded business data to accuracy.
• Arranged with Google a live video verification.
• Took the client through the steps of the live video call.
• Assured that hotel premises and operations are well displayed.
Everything was done according to Google Business Profile guidelines.
Results & Impact
After successful verification
- Google Business Profile reinstated
- 500+ reviews fully restored
- Google Maps visibility has been regained.
- Customer inquiries resumed
- Business credibility preserved
Verified Google Search Presence
Hotel Shine on Google Search
Client Feedback (Happy Review)
⭐⭐⭐⭐⭐
Very good service.
– Sarwjeet Singh
Key Takeaways
- Incorrect map pin location can impact local SEO and cause repeated GBP verification failure
- Multiple failed attempts can trigger verification restrictions
- Live GBP video verification requires proper preparation
- NAP consistency is essential for hotels and hospitality businesses
- Review protection is crucial for reputation-based businesses
Services Used
- Google Business Profile Reverification Support
- Google Maps Pin Correction
- NAP Consistency Audit
- Live Video Verification Assistance
- Google Support Appeal Handling
- Review Protection & GBP Recovery
Conclusion
The present case study underlines the importance of recovery of Google Business Profile, which is organized and can save the history of reviews and restore the presence of the hospitality business.
In Delhi and other competitive markets, hotels should make sure that the map positioning is done correctly, business information is accurate and that the handling of the verification is done properly to maintain a high presence of Google Maps and the customer confidence.
Related Case Study – Google Business Profile Setup
C C Roadlines, a transportation service company based in Rajkot, Gujarat, required a Google Business Profile setup. We completed the profile setup, optimised key business information and ensured compliance with Google’s guidelines.
Read the full case study on how we created a Google Business Profile Setup for CC Roadlines
Learn More about our Services – Google Business Profile Services.
